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General Questions

  1. Can I Remove Theme Junkie Credit Link In Footer?
  2. Can I Use Your Themes On Multiple Sites / Domains?
  3. Can I Use Your Themes With My WordPress.com Blog?
  4. Do The Themes Work With WordPress Multi Site(WPMU)?
  5. Do The Themes Work With My Plugins?
  6. What Are Your Terms Of Service?
  7. What Is Your Refund Policy?

Single Theme Package Questions

  1. Do My Single Theme Packages Ever Expire?
  2. How To Choose My Bonus Theme?

Club Membership Questions

  1. What Are The Benefits Of Joining The Club Membership?
  2. Can I Still Download The Themes After My Memberhsip Expires?
  3. Can I Still Use The Themes After My Membership Expires?
  4. Do I Still Get Support After My Membership Expires?
  5. How To Renew / Upgrade My Membership?

Account & Payment Related Questions

  1. How Does The Payment Process Work?
  2. What Payment Options Do You Accept?
  3. I Paid Already. Still Haven't Received E-Mail With Login Details?
  4. I'm Already A Member. How Do I Buy Another Theme?
  5. I Can't Checkout, Could You Help?
  6. I Can't Find My Themes, Could You Help?

General Theme Questions

  1. I Install The Theme But It's Not Working?
  2. Can I Change The Language Of The Theme?
  3. How Often Are The Themes Updated?
  4. How Do I Update The Theme If I Have An Older Version?
  5. What Browsers And Operating Systems Do You Test The Themes On?

General Questions

Can I Remove Theme Junkie Credit Link In Footer?

Yes. You could completely remove the link.

However, we suggest you become an affiliate member and place your affiliate link there. Every purchase referred by that link will earn you an awesome 30% commission.

Can I Use Your Themes On Multiple Sites / Domains?

Yes. You Could use our themes on unlimited sites / domains.

Can I Use Your Themes With My WordPress.com Blog?

No. You can only use our themes on self-hosted WordPress sites.

Do The Themes Work With WordPress Multisite(WPMU)?

Yes, our themes work with WordPress Multisite.

Do The Themes Work With My Plugins?

Yes, most plugins should work with our themes.

However we can't guarantee they will do so. There are some plugins that make use of Javascript libraries that may conflict with the libraries used in the themes, which will make our themes not function properly. It's quite easy to resolve though.

What Are Your Terms Of Service?

Our Terms of Service are stated here.

What's Your Refund Policy?

Since our products are intangible, irrevocable digital goods, all sales are final and we do not issue refunds under any circumstances with the exception of an instance where a mistaken charge has been made. As a customer, you are responsible for understanding this term upon registering on our site.

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Single Theme Package Questions

Do My Theme Packages Ever Expire?

No. Your purchased Single Theme Packages will never expire.

How To Choose My Bonus Theme?

The free bonus theme could be choosed on the registeration / checkout page.

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Club Membership Questions

What Are The Benefits Of Joining The Club Membership?

Club Membership gives you access to all our past WordPress themes, plus the one's released over the course of your Club Membership. While Single Theme Package only allows you access to 1 theme (+1 free bonus theme). The Club Membership is the best option for multi-site owners, freelancers and web agencies.

Can I Still Download The Themes After My Memberhsip Expires?

No, as soon as Your Club Membership period expires, you won't be able to download new or existing themes.

Can I Still Use The Themes After My Membership Expires?

Yes, you can the themes for lifetime, but you won't have access to theme updates and downloads.

Do I Still Get Support After My Membership Expires?

Yes, you can get lifetime support from us even your Club Memberhsip expires.

How To Renew / Upgrade My Membership?

Login to your Member Area and renew / upgrade by purchasing the desired package from the "Add Products" page.

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Account & Payment Related Questions

How Does The Payment Process Work?

After you select a theme or a Club Membership, you will be taken to the checkout screen where you will need to fill in your account info. You will then be directed to our payment gateway where you complete your payment. After your payment has been completed, you can log into the member area to download your themes.

What Payment Options Do You Accept?

We currently accept PayPal, Credit Card (FastSpring).

I Paid Already. Still Haven't Received E-Mail With Login Details?

Please make sure to check your spam folder in email inbox. If it's not there, please contact us with your purchase details and we will sort it out ASAP.

I'm Already A Member. How Do I Buy Another Theme?

Login to your Member Area and order your desired theme package from the "Add Products" page.

I Can't Checkout, Could You Help?

Feel free to drop us an e-mail and we will get it sorted ASAP.

I Can't Find My Themes, Could You Help?

If you don't see your themes in the member area, then please do drop us an email as there is most likely an issue with your account.

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General Theme Questions

I Install The Theme But It's Not Working?

All our themes should be working properly as the theme demos presented. Please read the README.txt instruction in the theme folder before installing, also, please keep the name of theme folder as default and do not change the Theme Name in the theme stylesheet(style.css).

Go to the "Dashboard -> Appearance -> xxx Theme Options" page, then click the "Reset Settings" button if the theme doesn't load properly.

If you still can't get the theme working, then please do open a thread in the forum and our support stuff will help you out ASAP.

Can I Change The Language Of The Theme?

Yes, you can. All our themes are translation ready. We have prepared a tutorial for this purpose.

How Often Are The Themes Updated?

We update the theme as soon as we find a bug or if we think that a new feature should be added.

How Do I Update The Theme If I Have An Older Version?

In every theme package we include a changelog.txt which includes all the changes for each version. If you haven't made any modifications to your theme files, then you can overwrite your old version. If you have made modifications to your theme, you will need to study the changelog to see which files need updating.

What Browsers And Operating Systems Do You Test The Themes On?

We test our themes on Internet Explorer 7/8/9, Firefox, Chrome, Safari and Opera. And regarding the operating system, the theme should work in any operating system, as long as your WordPress is installed correctly.

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